Vincona valued our customer greatly. Any information
collected will be handled carefully and respectfully to our customers.
Collection and Use of Information
Whether you are order by phone on 02 9517 0028 or online at www.vincona.com.au
with us. You may be required to provide personal information such as your full
name and recipient, billing address, contact phone numbers, e-mail address and
credit card number. We use the information collected to process your orders,
to provide an enhanced and more personalised shopping experience and to inform
you and the recipient of any offers or new products/services.
Disclosure of Information
Vincona will not disclose any personal information regarding
our customer/users without first obtaining their approval, unless required to
do so to satisfy a legal obligation.
Cookies
A "cookie" is a small harmless file stored on your computer which
gives you a numeric user ID and stores basic information you provide such as
the products in your shopping cart. We use cookies to let us know that you are
a prior customer and to provide certain features to you, but we do not store
any personal or financial information about you except for your name. The majority
of web browsers automatically accept cookies, but most allow you to instruct
your browser to prevent the use of cookies. However, if you disable this feature,
certain aspects of our website may not function properly.
Anonymity
Vincona customers have the right to remain anonymous except
in those cases (account setup/credit card payment) where personal information
is required to complete the transaction. Vincona will not
disclose the sender information to the recipient unless we are instructed to
do so by the customer.