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This page has answers to questions that are often asked. If you need more information or you don't find your answer, please feel free to contact us here.
| Questions: | Are the prices wholesale or retail? |
| Answer: | They are retail prices. To access to our wholesale prices, you need to have a business and ABN. Please fill in the application form here http://vincona.com.au/register.php. Once it is approved, you will have the access to wholesale prices and make orders online. |
| Questions: | I have a shop and haven't purchased from you before, how can I become your reseller? |
| Answer: | Please fill in the application form here http://vincona.com.au/register.php. Once it is approved, you will have the access to wholesale prices and make orders online. |
| Questions: | I have a reseller username and password for divadolls / fashion statement / sassdiva, but now I can't log in with it. Why? |
| Answer: | Since we combined our three old websites together into one, the new website doesn't recognize the old username. You have to apply for a new username here http://vincona.com.au/register.php and we wouldn't consider you as a new customer. |
| Questions: | Is there a freight charge? |
| Answer: | Yes. Freight charge amount varies by the weight and size of the order and the postcode of the delivery address. |
